Questions buyers ask before they book.

There's no public sign-up — access is set up after a short call with our team so your agent is built around your actual use case, not a generic template.

We don't run open self-serve trials. Instead, you see the AI live on your demo call — a stronger test than a sandboxed trial account.

You'll get a live walkthrough, followed by a custom setup plan and pricing based on your volume and use case.

Just your current call/lead volume and the outcome you're trying to fix — no technical prep needed on your end.

Any business that loses leads to missed calls or slow follow-up — from single-location teams to multi-branch operations.

You'll hear it live on the call itself — that's the fastest way to judge it, rather than a canned recording.

No — it's built for natural, human-like conversation across every major Indian regional and global language, not a scripted IVR tone.

The agent adapts in real time — you'll see this handled live on your demo call.

Yes, both — outbound (follow-ups, reminders, confirmations) and inbound (answering, qualifying, booking).

Beyond talking — it can check live data, qualify the caller, and book appointments in the same conversation.

The system retries intelligently rather than just marking it missed — full retry logic is covered on your setup call.

A structured summary and CRM update per call — the depth of detail is configured to what your team actually needs.

In most cases, yes — this depends on your telephony setup, which we'll confirm during onboarding.

WhatsApp, Instagram, and email, alongside voice — all from one system.

It's the shared memory layer behind every channel — so a WhatsApp chat and a phone call about the same lead aren't treated like two strangers.

Yes — memory rules are configurable per business, we'll set this up with you directly.

Yes, human handoff is supported — we'll walk through exactly how on your call.

Yes — multi-number setups are supported, details depend on your BSP configuration.

Yes, this is possible — we'll confirm the setup that fits your domain during onboarding.

No — you can keep your existing CRM for voice, or use Highvance's own CRM. We'll help you decide what's right for you.

Yes, GHL integration is supported.

Your existing calendar setup — we'll confirm exact compatibility on your call.

There's more here than we can cover in an FAQ line — best explained live, especially if you're evaluating technical fit.

You describe what you want in plain language, and it builds the automation — we'll show you this live.

We follow responsible-calling practices — the specifics for your use case are worth a direct conversation with our team.

Yes, when done within existing telecom and consent regulations — happy to walk through how this applies to your business specifically.

Stored securely, access-restricted, and retained only as long as needed for your service.

Yes — each client's setup runs in isolation, not a shared pool.

Yes — every call is logged and reviewable; we'll show you the exact view on your demo.

Yes — our infrastructure is hosted on ISO 27001-certified servers with encryption in transit and at rest. Full documentation is available on request — ask us on your call.

Voice starts from ₹5/minute — your final number depends on volume, language mix, and use case.

WhatsApp and email usage, plus AI token usage for the chatbot and automation builder — full breakdown shared during onboarding.

Yes, as long as Meta doesn't charge us for it — we pass that through honestly, not as a bait line.

No — pricing is usage-based, not seat-based.

Because rate depends on your specific volume and requirements — everyone doesn't pay the same number.

Yes, all invoices include GST.

Yes — usage and billing are visible in your dashboard in real time.

5% of your referred client's spend, every month they stay active.

Anyone with a relevant network — agencies, consultants, and industry connectors are all a fit.

No — we handle the demo and onboarding, you focus on the referral.

Through a dedicated tracking link/code tied to you — details shared when you join.