Recorded call· Healthcare · diagnostics
Fasting reminder before a home sample collection
Tanvi· AI agentLanguages: hienHighvance Diagnostics· demo brand[Consent review pending]
00:00 / 01:06
Transcript
Tap a line to hear it
Confirm every visit the day before, and fill the slots people forget.
The agent calls the day before each site visit, home collection, OPD appointment or counselling session, confirms it both ways and reschedules on the call when plans have changed.
AI voice calls from ₹5 per minute. No platform fee.Get custom pricing based on your volume requirement
Anaya
Prep-confirmation agent · Pathwise Labs (demo brand)
Scripted demo: ask what to eat before a fasting test. The agent is an AI.
Priya S.
Highvance Brain · Healthcare
- Test
- Collection slot
- Preparation
- Address
Scoring after call
The memory card fills as the agent learns. The same record follows the customer to WhatsApp, email and chat.
What goes wrong today
A reminder SMS goes out, but nobody checks whether the customer is still coming. Site visits, home collections, OPD slots and counselling sessions go empty.
What it costs
An empty slot is staff time, travel and revenue you can't get back, and a slot freed too late can't be offered to anyone else.
What the agent does, call by call
The call itself, then everything that happens the moment it ends: WhatsApp, the customer record and the next step.
Product states shown are demo data. Your own questions, rules and templates are set up with you.
Tomorrow · day-before calls
- 08:00Home collection · fastingConfirmed
- 10:30OPD · generalMoved to Thu
- 10:30Freed slot offeredRebooked
- 15:00Site visit · Tower BConfirmed
- 17:30Counselling sessionCalling
Trigger
Booking on the calendar
A visit, collection or appointment is booked on any connected calendar.
Before the call
Checked before the call
Calling hours, DND, consent and frequency limits are checked before the agent dials.
On the call
Day-before call
The agent confirms the time and address, and repeats any preparation you set.
On the call
Rescheduled on the call
If the time no longer works, the agent checks the calendar and moves it there and then.
WhatsApp
Details on WhatsApp
Confirmation, directions or a preparation checklist, filled from the call.
CRM
Status updated
Confirmed, rescheduled or cancelled — each status can start a workflow.
Hear how the call sounds
A recorded call from a Highvance agent. The transcript follows the audio. Tap any line to hear it.
What to measure
We don't promise percentages. These are the numbers to track in your own reports once the agent is live.
- Bookings confirmed, rescheduled and cancelled ahead of time
- No-shows against bookings
- Freed slots rebooked
- Revenue per slot
Put your own numbers in
Your volume, your costs, your response time. The formula is shown and every assumption can be edited.
Appointment and visit no-shows: what's at risk
Example inputs, per month. Use your own.
%
₹
Estimated at risk each month
₹3,60,000Revenue from slots left empty. About ₹43.2 L a year.
2,000 bookings a month
No-show
300 end in a no-show₹3,60,000 at risk
75 won back₹90,000
Recovering 25% of it is worth ₹90,000 a month.
Assumes you recover 25%. These are examples, not benchmarks; change them in the full calculator.
Appointment and visit no-shows questions
Ask the agent instead
It answers in Hindi, Hinglish or English, and it is an AI.
Yes. It checks your calendars during the call and reschedules, across multiple calendars with rules for when to use each one.
Yes. The same confirmation flow works for site visits, home collections, OPD appointments and counselling sessions.
The agent gives no medical advice. Clinical questions go to a human. [Pending legal review]
Hear an agent handle your kind of call.
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AI voice calls from ₹5 per minute.
Get custom pricing based on your volume requirementWhat happens after you book
A call to hear your case
We call you to understand your leads, your call volumes and what you want the agent to handle.A live agent on your scenario
You hear an agent handle your kind of call. All Indian regional & global languages are supported.A tour of the platform
See calls, WhatsApp follow-ups and the customer record work together in the Highvance Brain.Next steps
If it fits, Highvance sets up your access. There is no sign-up and no free trial.