The agent calls every new enquiry, answers fee and eligibility questions from your programme details and books a counsellor call. Then it reminds the student, so the session actually happens.
Scripted demo: ask if you are eligible for the MBA. The agent is an AI.
The memory card fills as the agent learns. The same record follows the customer to WhatsApp, email and chat.
[To be confirmed] [Education pain points to be confirmed by Highvance]
The places education teams lose customers today, what the agent does about each, and what to measure once it is live.
No promised percentages. Every card ends with the number you should track in your own reports.
Every admission enquiry gets a call while the interest is still fresh.
A recorded call from a Highvance agent. The transcript follows the audio. Tap any line to hear it.
On every education call the agent listens for
Each answer is saved to the customer record with the moment it was said, then follows the customer to WhatsApp, email and chat.
Recorded call· Education · study-abroad
Hello सुमित जी, मैं आरुषि बोल रही हूँ Highvance Overseas से। आपने अभी Germany में study के लिए enquiry की है, उसी के regarding आपसे बात करनी थी। दो मिनट बात कर सकते हैं?Aarushi is an AI agent. Highvance Overseas is a demo brand.Languages: hien[Consent review pending]
Recorded call· Education · admissions
Transcript
Tap a line to hear it
Voice carries most of the journey. Each step names the feature doing the work.
A form, ad or portal enquiry lands on the student's record with its source.
Calling hours, DND, consent and frequency limits are checked before the agent dials.
The agent asks about the course, qualification and intake, in any Indian regional or global language.
Answers come from your programme details, looked up during the call.
The session goes on a counsellor's calendar while the student is on the line.
Course details and the session time go out as a WhatsApp template filled from the call.
A reminder call, with rescheduling on the call if the time no longer works.
Course interest, questions asked and notes are on the record before the session starts.
Enquiries, sessions booked and attended, by source and counsellor.
A form, ad or portal enquiry lands on the student's record with its source.
Calling hours, DND, consent and frequency limits are checked before the agent dials.
The agent asks about the course, qualification and intake, in any Indian regional or global language.
Answers come from your programme details, looked up during the call.
The session goes on a counsellor's calendar while the student is on the line.
Course details and the session time go out as a WhatsApp template filled from the call.
A reminder call, with rescheduling on the call if the time no longer works.
Course interest, questions asked and notes are on the record before the session starts.
Enquiries, sessions booked and attended, by source and counsellor.
Voice leads. Chat, CRM, automation, the team inbox and compliance all work on the same customer record.
22 features across 6 groups
Clear limits, set before the first call and kept on every call.
The same customer record your front office fills, working for the back office too.
What happens after the first call, handled on the same record.
Calendars, round-robin booking and availability, so sessions spread across the team.
Past enquiries called again before each intake, with outcomes on the record.
Which campaign and source produce counselled and enrolled students.
Your leads, your costs, your response time. The formula is shown and every assumption can be edited.
Example inputs, per month. Use your own.
Lead spend on leads that go cold. About ₹16.8 L a year.
Recovering 25% of it is worth ₹35,000 a month.
Assumes you recover 25%, and an example share of leads going cold at each response time. These are examples, not benchmarks; change them in the full calculator.
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