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Highvance

One AI on four channels.

WhatsApp, Instagram, email and your website chat, answered by the same AI that takes your calls. It knows what the customer said on the phone.

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Highvance Realty
Demo brand · business account
Today
Hi Rohan, this is Meera from Highvance Realty. As discussed on the call, here are the Sector 65 3 BHK options within your budget.Sector 65 · 3 BHK brochurePDF · 12 pages10:10
Used memory from the call
Parking कितनी मिलेगी?10:14
हर 3 BHK के साथ दो covered parking हैं। Call पर आपने site visit के लिए कहा था — Saturday 11 बजे का slot book कर दूँ?10:14
Used memory from the call
हाँ, Saturday ठीक है।10:15
Booked: Saturday, 11:00, Sector 65 sales gallery. Location pin भेज रही हूँ।10:15

Same customer, same memory, voice and chat.

Template after the call, then an AI conversation.

Rohan K.
Highvance Brain · Real estate
Demo data
Configuration
3 BHKCall · 00:09
Locality
Sector 65Call · 00:09
Budget
₹1.2 CrCall · 00:16
Site visit
Sat, 11:00Form · 10:31
Scoring after call

Glows violet when the AI uses something said on another channel.

Answers from what you give it.

Add your brochures, price lists and common questions. The AI answers from them, and when something is not there it does not guess.

  • Knowledge base and tools per agent
  • The same knowledge on every channel
  • Unknown questions go to your handoff rules
  • Conversation summaries for whoever picks it up
Meera · Highvance Realty (demo) / Knowledge base
Sources
  • Sector 65 brochurePDF · demo
  • Price list, 3 BHKPDF · demo
  • Site visit policyText · demo
  • Common questionsText · demo
Is there a clubhouse in Sector 65?
Yes. The brochure lists a clubhouse with a pool and a gym for residents. From: Sector 65 brochure
What is the maintenance charge?
I don't have that in my sources, so I won't guess. I've asked the sales team to reply here. Not in the knowledge base · handed to a person

Sample knowledge base · demo data

It does the work the chat asks for.

A message becomes a CRM update, a booked appointment or a workflow. Every change is logged with where it came from.

  • Updates CRM fields, with source and timestamp
  • Books appointments on your calendar
  • Triggers the workflows you built
  • Replies in any Indian regional or global language
See workflows and the Automation Builder
WhatsApp · demo data / Conversation · Rohan Mehta
बजट 1.2 Cr तक है। Saturday को visit हो सकती है?
हो जाएगी। Saturday 11 बजे Sector 65 sales gallery में slot book कर दिया है।
What the AI did
CRM · Budget set to ₹1.2 CrSource: WhatsApp chat · 10:14
Site visit booked · Sat 11:00Sector 65 sales gallery
Workflow started · Visit bookedReminder the day before, advisor assigned

Each action lands on the contact's timeline.

Sample conversation · demo data

One memory, and you control it.

What a customer says on a call, on WhatsApp or in an email lands on one record. Switch memory off, or turn off one source.

  • Cross-channel context, voice and chat
  • Memory on or off, with per-source switches
  • Off means it is not used
  • One contact, one timeline
How the CRM keeps one record
AI memoryHighvance Brain · Highvance Realty (demo)

Sources

  • Past conversationsWhat was said on calls and chats
  • CRM informationFields on the customer record
  • Other channelsUse WhatsApp context on a call, and the reverse
  • PreferencesHow and when the customer likes to be reached
  • AppointmentsVisits and meetings booked
  • Create memorySave new facts from conversations
  • Update memoryChange a fact when the customer does

You decide what the AI remembers. Off means it is not used.

Rohan K.
Highvance Brain · Real estate
Demo data
Configuration
3 BHKCall · 00:09
Locality
Sector 65Call · 00:09
Budget
₹1.2 CrCall · 00:16
Site visit
Sat, 11:00Form · 10:31
Prefers
WhatsApp, eveningsWhatsApp · Tue
Used on calls, WhatsApp, Instagram, email and web chat.5/5 in use

Hands over with the whole story.

When your rules say a person should take over, the AI passes the conversation, the history, the memory and the reason.

  • Human handoff rules you set
  • The reason for the handoff, in the inbox
  • Routing to whoever is online
  • Your team replies in the same thread
Inbox and channels
Conversations / Inbox
Demo data
5 conversationsNewest first
  • Rohan K.10:48Visit के बाद price पर बात करनी है।You
  • Neha P.10:41Is the 2 BHK still available?AI
  • Arjun S.10:22Asked for a call back at 6 pmYou
  • Website visitor10:05Do you have ready-to-move units?AI
  • Fatima Z.09:37Floor plan for tower B, pleaseYou
Rohan K.
WhatsApp · Sector 65 · 3 BHK
Site advisor · you
Rohan K.
Parking कितनी मिलेगी?
Meera · AI agent
हर 3 BHK के साथ दो covered parking हैं। Saturday 11:00 की visit booked है।
Rohan K.
Visit के बाद price पर बात करनी है।
Meera · AI agent
ज़रूर। Price के लिए मैं आपको हमारे site advisor से जोड़ रही हूँ — उनके पास आपकी पूरी details होंगी।
AI Site advisor, onlineHandoff · 10:48
Reason
Wants to negotiate price after the visit
Memory
3 BHK · Sector 65 · ₹1.2 Cr · visit Sat 11:00
History
1 call, 6 WhatsApp messages, 1 form
Site advisor
Hi Rohan, I’m your site advisor. I’ve read your call notes. After Saturday’s visit I’ll walk you through the 3 BHK pricing in person.
Reply as site advisor…Send

Sample inbox · demo data

Choose how much it does alone.

Manual, AI-assisted or autonomous, set per channel. Try it: change a channel and see what the customer gets.

Settings · per channel · demo / Autonomy
  • WhatsApp
  • Instagram
  • Email
  • Web widget
WhatsApp is set toAutonomous

The AI replies on its own and hands over when your rules say a person should.

Can I visit this Saturday?
Saturday 11:00 is open at the Sector 65 sales gallery. Shall I book it for you?
Sent by the AI · handoff rules still apply

Sample settings and conversation. Demo data.

A hand holding up a phone against a plain wall, the moment a customer opens a chat after a call.

Chat that remembers the call.

Rohan told Meera his budget on the phone. On WhatsApp, the AI already knows it, so he never repeats himself. Demo story.

Running now

Live on this site.

The Chat option in the launcher is Highvance's own AI chatbot. Ask it about features or pricing, or ask it to book your demo.

Chatbot questions

Ask the agent instead
It answers in Hindi, Hinglish or English, and it is an AI.
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WhatsApp, Instagram, email and your website chat widget. It shares one memory with the voice agent, so a customer never has to repeat themselves.

Yes. One AI engine answers on voice, WhatsApp, Instagram, email and web chat, and it uses what was said on the call.

Yes. Each channel can be manual, AI-assisted or autonomous. In manual mode your team replies and the AI stays out.

It answers from the knowledge base you give it. When your handoff rules say a person should take over, it hands over with the conversation, history and memory.

See the chatbot on your own conversations.

Book a live demo. We hear your case, put an agent on your own scenario and show you the platform. Access is set up after the demo.

AI voice calls from ₹5 per minute.

Get custom pricing based on your volume requirement

What happens after you book

  1. A call to hear your case

    We call you to understand your leads, your call volumes and what you want the agent to handle.
  2. A live agent on your scenario

    You hear an agent handle your kind of call. All Indian regional & global languages are supported.
  3. A tour of the platform

    See calls, WhatsApp follow-ups and the customer record work together in the Highvance Brain.
  4. Next steps

    If it fits, Highvance sets up your access. There is no sign-up and no free trial.

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