One AI on four channels.
WhatsApp, Instagram, email and your website chat, answered by the same AI that takes your calls. It knows what the customer said on the phone.
Same customer, same memory, voice and chat.
Template after the call, then an AI conversation.
- Configuration
- 3 BHKCall · 00:09
- Locality
- Sector 65Call · 00:09
- Budget
- ₹1.2 CrCall · 00:16
- Site visit
- Sat, 11:00Form · 10:31
Glows violet when the AI uses something said on another channel.
Answers from what you give it.
Add your brochures, price lists and common questions. The AI answers from them, and when something is not there it does not guess.
- Knowledge base and tools per agent
- The same knowledge on every channel
- Unknown questions go to your handoff rules
- Conversation summaries for whoever picks it up
- Sector 65 brochurePDF · demo
- Price list, 3 BHKPDF · demo
- Site visit policyText · demo
- Common questionsText · demo
Sample knowledge base · demo data
It does the work the chat asks for.
A message becomes a CRM update, a booked appointment or a workflow. Every change is logged with where it came from.
- Updates CRM fields, with source and timestamp
- Books appointments on your calendar
- Triggers the workflows you built
- Replies in any Indian regional or global language
Each action lands on the contact's timeline.
Sample conversation · demo data
One memory, and you control it.
What a customer says on a call, on WhatsApp or in an email lands on one record. Switch memory off, or turn off one source.
- Cross-channel context, voice and chat
- Memory on or off, with per-source switches
- Off means it is not used
- One contact, one timeline
Sources
- Past conversationsWhat was said on calls and chats
- CRM informationFields on the customer record
- Other channelsUse WhatsApp context on a call, and the reverse
- PreferencesHow and when the customer likes to be reached
- AppointmentsVisits and meetings booked
- Create memorySave new facts from conversations
- Update memoryChange a fact when the customer does
You decide what the AI remembers. Off means it is not used.
- Configuration
- 3 BHKCall · 00:09
- Locality
- Sector 65Call · 00:09
- Budget
- ₹1.2 CrCall · 00:16
- Site visit
- Sat, 11:00Form · 10:31
- Prefers
- WhatsApp, eveningsWhatsApp · Tue
Hands over with the whole story.
When your rules say a person should take over, the AI passes the conversation, the history, the memory and the reason.
- Human handoff rules you set
- The reason for the handoff, in the inbox
- Routing to whoever is online
- Your team replies in the same thread
- Rohan K.10:48Visit के बाद price पर बात करनी है।You
- Neha P.10:41Is the 2 BHK still available?AI
- Arjun S.10:22Asked for a call back at 6 pmYou
- Website visitor10:05Do you have ready-to-move units?AI
- Fatima Z.09:37Floor plan for tower B, pleaseYou
- Reason
- Wants to negotiate price after the visit
- Memory
- 3 BHK · Sector 65 · ₹1.2 Cr · visit Sat 11:00
- History
- 1 call, 6 WhatsApp messages, 1 form
Sample inbox · demo data
Choose how much it does alone.
Manual, AI-assisted or autonomous, set per channel. Try it: change a channel and see what the customer gets.
- Web widget
The AI replies on its own and hands over when your rules say a person should.
Sample settings and conversation. Demo data.

Chat that remembers the call.
Rohan told Meera his budget on the phone. On WhatsApp, the AI already knows it, so he never repeats himself. Demo story.
Live on this site.
The Chat option in the launcher is Highvance's own AI chatbot. Ask it about features or pricing, or ask it to book your demo.
Chatbot questions
See the chatbot on your own conversations.
Book a live demo. We hear your case, put an agent on your own scenario and show you the platform. Access is set up after the demo.
AI voice calls from ₹5 per minute.
Get custom pricing based on your volume requirementWhat happens after you book
A call to hear your case
We call you to understand your leads, your call volumes and what you want the agent to handle.A live agent on your scenario
You hear an agent handle your kind of call. All Indian regional & global languages are supported.A tour of the platform
See calls, WhatsApp follow-ups and the customer record work together in the Highvance Brain.Next steps
If it fits, Highvance sets up your access. There is no sign-up and no free trial.
